Big Bear, Ca, March 17, 2011, 12:00pm - Charter Communications is helping people connect with loved ones in Japan by waiving all phone bill charges on calls to Japan through April 30th. “Seeing the horrific images on television and not being able to hear the voice of a family member, a business colleague or friend is unimaginable,” said Jean Simmons, Charter’s Vice President & General Manager for operations in California. “In times of staggering devastation such as these, what may seem small efforts to some can go a long way in easing the burden of others. We hope to connect friends and loved ones to help ease their pain, and will continue to keep the victims and rescue workers in our thoughts.” Charter has seen call volume to Japan decline from its peak on Friday, the day the earthquake and tsunami hit the country, although volume still remains higher than normal. According to Simmons, about half of calls placed to Japan are being answered.